Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our crew of qualified professionals will try their best to answer to your assistance enquiries in less than 1 hour. If, however, the difficulty you have stumbled upon calls for some help from our Administrators’ =Department,= we will send the ticket to the technician on duty and will submit a reply to tell you.

  • Top quality support service

  • Qualified Tech Help Service

  • We deliver 7 days a week client assistance by using a lightning fast ticketing application included in your Control Panel. You may e–mail us all the time about any of the programs that come pre–configured on the virtual server, including the chosen Linux OS version, the server admin panel and our in–house made Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Hosting Control Panel that is available free of charge with the virtual server, you’ll find an informative Help section, which incorporates all you need to be informed on when taking care of your websites and programs. We have integrated a wide range of how–to content articles and video training that illustrate the common site administration duties in an understandable fashion.